Having said all that, everything else about the casino was very positive. I checked out the poker room but didn't play. The casino seems a bit small at first but that is because on the upper floor are the high more slots and the poker room is on the lower level. A shortage of seats at tables for their games was never a problem. My other game is Mississippi Stud and they had plenty of open tables. (If you are an Ultimate Texas Holdem player forget it.) Many, many, many blackjack tables. Also, I play only two games in casinos and they only had one of them. The name 'Horseshoe' has evidently prompted an abundance of brown 'ranch' themed decor.
Also they make you pay for your own drinks which is absurd.) The casino seemed a bit drab to me. (The other reasons are that in Oklahoma you 'pay to play' fifty cents per hand which really adds up if you are there a couple of days. That is ONE reason I drove an extra 90 miles to come here to Bossier City rather than go to one of the casino/hotel properties in Oklahoma that are much closer to me in the Dallas area. I have come to appreciate all Total Rewards properties.